As a company, we wanted (and still want!) to be more open and honest with our players. We want to recognise the true community pioneers such as high-level players, events organisers, volunteer moderators and fansites who put a great deal into our community. We want to increase the amount of volunteer moderators, run more competitions and events, and spend more time in game and on the forums.Much of this has really just started. Quite quickly, we changed the way we were moderating the forums to be much more friendly and less punitive. We've asked our Player and Forum Moderators to do the same; we've opened up communication with fansites; we've been attending player and fansite created events on the weekends; we've increased the amount of language community support we provide; we've tightened the link between the Community Management and RuneScape Content teams; we've run the Clan Cup; we've improved the level of technical support on the forums; we've increased the amount of time we spend posting on the forums; and we're constantly reviewing not only what we have done, but also what we can do in the future.Of course, nobody's perfect, and there's always more to be done; however, we've made a start, and will continue in the same vein doing our best for you, the players. With the community being what it is, we're also constantly learning. Learning from our own mistakes, from player feedback, from RuneScape gold Content, from Mark Gerhard and from within the Community Management team itself.That's it from me for now. Look out for future Community Management blogs and initiatives and let me know your thoughts on this forum thread.